HelpusDesk
Support · Connect · Resolve

Remote support that just works.

Connect to any computer in seconds — share an ID, get accepted, and you're in. Secure, fast, and built for support teams. No configuration, no hassle.

↓ Download for Windows
Free to use · Works on Windows & macOS · Made in Bharat On macOS? Get the Mac installer Running 32-bit Windows? Get the 32-bit build
Private & secureEnd-to-end session control
Ready in secondsNo setup, no account needed
Free to useAll features, no credit card
Made in BharatBuilt & hosted in India
Everything you need

Powerful features, zero clutter

Built for technicians and teams who help people every day.

Unattended access

Set a password once and connect anytime — no one needs to click Accept.

Multiple sessions in tabs

Connect to several machines at once and switch between them with tabs.

Teams & roles

Group technicians, assign Owner/Admin/Technician roles, share a computer directory.

File transfer

Send files both ways with pause, resume and cancel — plus clipboard sync.

Multi-monitor

See every screen on the remote machine and switch monitors instantly.

Session recording

Record any session to a video file for training, audits or proof of work.

Auto-reconnect

Network blip? The session restores itself automatically — no re-connecting.

Built-in chat

Talk to the person on the other side without leaving the session.

You stay in control

Grant or revoke control, clipboard and files anytime — or disconnect instantly.

Three steps

Connect in under a minute

1

Share your ID

Open HelpusDesk and read out your 9-digit ID to the person helping you.

2

Accept the request

They enter your ID; you click Accept and choose what they can do.

3

Get help

They see your screen and can control it, transfer files and chat — securely.

FAQ

Answers, up front

Everything most people ask before they install.

Is HelpusDesk really free?
Yes — all features are free, on Windows and macOS. No credit card, no trial timer, no watermark. We keep the lights on with paid support plans for teams that want them.
Is it secure?
Every session needs the guest's explicit consent — they see who's connecting and choose what to allow (screen, control, clipboard, files). Unattended access is opt-in and password-protected. You can revoke permissions or hang up instantly at any time.
Does it work behind a firewall / NAT?
Yes. Sessions relay through our server on standard HTTPS (443), so as long as your browser can reach the internet, HelpusDesk will connect — no port-forwarding or router changes needed.
Can I connect without someone clicking Accept?
Turn on Unattended access from Settings on the machine you want to reach. Set a password once and you (or anyone with the password) can connect anytime — perfect for a server, a home PC or a colleague's machine that's often unattended.
How is it different from AnyDesk / TeamViewer?
Same idea, simpler and free. HelpusDesk focuses on the essentials — fast connect, multi-monitor, file transfer, chat, recording, teams — without the licensing complexity. Built and hosted in India, so latency is great for Indian users.
Does HelpusDesk work on Linux or mobile?
Not yet. Right now we support Windows 10/11 (64-bit and 32-bit) and macOS 12+. Linux and mobile viewers are on our roadmap — let us know if that matters to you.

Download HelpusDesk — free

Install on every computer you support. Windows & macOS. Auto-updates keep everyone on the latest version.

↓ Download for Windows
Or download for macOS · 32-bit Windows build
Portable ZIP: Windows (64-bit) · Windows (32-bit) · macOS
Windows 10 / 11 · 64-bit & 32-bit macOS 12+ 🔄 Auto-update 🆓 Free